Introduction and Scope

PromptCraft Lab LLC operates the website and services at promptcraftinglab.com and provides prompt engineering related services to individuals and organizations globally. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website and services. It applies to all visitors, users, customers, and contractors worldwide.

Information We Collect

Information You Provide Directly

When you communicate with us, create an account on promptcraftinglab.com, subscribe to updates, participate in surveys, or submit prompts or content for evaluation, we collect information that you provide directly, such as your name, email address, company or organization, job title, and any prompts, prompts meta data, feedback, or other content you submit.

Information Collected Automatically

We, or our service providers, collect information automatically as you interact with promptcraftinglab.com, including device information, IP address, browser type, language settings, time zone, pages visited, referral source, and usage statistics. We also store cookies and similar technologies to recognize you across sessions and to personalize your experience.

Information from Third Parties

We may obtain information about you from third parties, including analytics providers, payment processors, and business partners, as well as from public sources. This information may be combined with data we already hold about you.

Sensitive Data

We generally do not collect sensitive personal data unless strictly necessary for the purposes of providing or improving our services and with your explicit consent. If we ever intend to process sensitive data, we will clearly explain the purpose and obtain your consent where required by law.

How We Use and Process Your Information

Purposes

We use your information to provide and maintain prompt engineering services on promptcraftinglab.com, to support and respond to inquiries, to authenticate and secure accounts, to analyze usage and improve our offerings, to personalize content and prompts, to monitor and prevent abuse or fraud, and to comply with legal obligations.

Legal Bases for Processing (where applicable)

Where applicable under applicable data protection laws, we rely on contract performance, legitimate interests, consent, and compliance with legal obligations as the legal bases for processing your personal information.

Data Minimization and Purpose Limitation

We strive to collect only information that is necessary for the purposes described in this policy and to limit the use of data to the purposes disclosed to you at the time of collection.

Data Retention and Deletion

We retain personal information for as long as necessary to provide our services, fulfil contractual obligations, respond to inquiries, comply with our legal obligations, and enforce our agreements. We may anonymize data for analytics or research purposes without identifying you. You may request deletion of your account and personal data subject to legal obligations and our business needs.

Data Security

We implement commercially reasonable security measures to protect personal information from loss, misuse, and unauthorized access. This includes encryption in transit (TLS) and, where feasible, at rest, access controls, monitoring, intrusion detection, and incident response procedures. We conduct periodic security assessments and require third parties to meet comparable security standards where applicable. However, no system is completely secure, and you should consider this when sharing information.

User Rights

You have rights regarding your personal data, including access, correction, deletion, restriction, portability, and objection to processing. You may also withdraw consent where applicable. For California residents, CPRA rights are available:

Access and Correction

You may request access to the personal data we hold about you and request corrections for inaccurate information.

Deletion

You may request deletion of personal data, subject to certain exceptions.

Data Portability

You may request your personal data in a structured, commonly used, machine readable format.

Right to Restrict and Object

You may request restriction of processing or object to certain processing activities.

CPRA Rights (California residents)

To exercise CPRA rights, contact [email protected].

How to Exercise Your Rights

To exercise any of the above rights, you may submit a request through your account on promptcraftinglab.com or contact us using the methods in the How to Contact Us for Privacy Inquiries section. We will process requests in accordance with applicable law and respond within a reasonable timeframe.

Third-Party Services and Cookies

Cookies and Tracking Technologies

We and our service providers use cookies and similar technologies to operate, analyze, and improve promptcraftinglab.com and our prompt engineering services. We may use essential cookies for site functionality, analytics cookies to understand usage, and advertising cookies to provide relevant messages. You can manage cookie preferences through your browser or our cookie banner where available.

Third-Party Services

We engage third-party vendors to provide hosting, analytics, payment processing, security, customer support, email communications, and other services. These providers may have access to your information as needed to perform their functions and are obligated to use it in a manner consistent with this policy.

Do Not Track

We do not respond to Do Not Track signals in accordance with applicable law, but we provide controls to limit tracking where required by law.

International Transfers

Your information may be transferred to and stored in jurisdictions outside your country, including the United States. We implement safeguards to protect your data in transit and at rest, and we rely on contracts and other legitimate mechanisms to ensure adequate protection when required by law.

Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us so we may take steps to delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice on promptcraftinglab.com and, where required by law, obtain your consent.

How to Contact Us for Privacy Inquiries

• Privacy email: [email protected]
• Phone: +1 (415) 319-4186
• Mailing address: PromptCraft Lab LLC 200 Montgomery Street, 12th Floor San Francisco, CA 94104 United States

For California residents CPRA

To exercise CPRA rights, contact [email protected].

Last Updated

Last updated: February 28, 2026